Shipping policy

Thank you for shopping with DegenDalt. Below you’ll find everything you need to know about how orders are processed and shipped.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Processing time begins after your order is placed and payment is confirmed. Once your order ships, you will receive a confirmation email with tracking information.

Please note that processing time is separate from shipping time.

Domestic Shipping (United States)

We offer Flat Rate Shipping within the United States for $9.99 per order.

Orders of $125 or more ship free within the United States.

Orders are shipped using USPS, UPS, or FedEx, depending on destination, package size, and carrier availability.

Estimated delivery time after shipment is typically 3–8 business days.
Delivery times may vary due to location, weather, carrier delays, or peak shipping periods.

International Shipping

We offer international shipping to select countries using USPS and DHL Express.

  • Shipping rates and delivery estimates are calculated at checkout

  • International delivery times typically range from 7–21 business days after shipment, depending on destination and carrier

  • Delivery estimates shown at checkout are carrier-provided estimates and may vary

Duties, Taxes & Customs Fees (International Orders)

International orders are shipped Delivered At Place (DAP).

This means:

  • Duties and import taxes are not included in the checkout total

  • Any customs fees are the responsibility of the recipient

  • These fees are collected by the carrier or local customs authority upon delivery

DegenDalt is not responsible for delays caused by customs processing.

Shipping Rates

Shipping rates are determined as follows:

  • United States: Flat Rate Shipping ($9.99) or free shipping on qualifying orders

  • International: Carrier-calculated rates based on destination and package weight

A small handling fee may be included on international orders to cover packaging and fulfillment costs.

Lost, Delayed, or Stolen Packages

Once an order has been handed off to the carrier, DegenDalt is not responsible for shipping delays, lost packages, or theft.

If your package is marked as delivered but cannot be located, please contact the carrier directly using the provided tracking information.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
DegenDalt is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any questions regarding shipping, please contact us at inquiry@degendalt.com


Business Information:
Merchant Name: DegenDalt
Business Entity: Dalt Media LLC
Customer Support Email: inquiry@degendalt.com
Customer Support Phone: (267) 424-5107
Business Location: United States
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM EST